FAQs

You have questions.
We have answers.

Our Products

Do your products contain allergens?

All of our products are Free from the Top 8 Allergens (peanuts, tree nuts, eggs, wheat, milk, soy, fish, shellfish), and we take our commitment to being allergy friendly a little farther by also making our products mustard, sulfite, and sesame free. Our products are produced in a Top 8 Allergen Free facility, and we test finished product for allergens (peanut and gluten up to 10ppm).

Are your products Gluten Free?

Yes, absolutely! Our Oats and Oat Flour are Avena Foods’ Purity Protocol Oats. Purity Protocol is a farm-to-plate method of ensuring that oats are gluten-free and not contaminated with any gluten-containing grains. Avena Purity Protocol oats are non-GMO and certified gluten-free! In addition, our products are made without any other source of gluten. They are also produced in a dedicated gluten-free facility and we perform gluten rapid tests on every batch of finished product. 

Are your products vegan?

Yes, all of our products are certified vegan! They contain no animal or animal-derived products. 

Do your products contain corn?

Our products do not contain corn! However, they do contain some corn derived ingredients, such as vanilla extract and maltodextrin. For more information, check out our product pages that contain a full list of ingredients for each flavor of cookies. 

Is your facility peanut/tree nut/dairy/soy/egg/gluten free?

Our products and facility are free from the Top 8 Allergens (peanuts, tree nuts, eggs, wheat, milk, soy, fish and shellfish). For more information, check out our product pages that contain a full list of ingredients for each flavor of cookies. 

Do your products contain GMOs?

No. We are proud to say that all of our products are Non-GMO! 

Is the Sunflower Oil in your cookies expeller pressed?

Yes! We use Expeller Pressed Non GMO Sunflower Oil. 

Shipping & Returns

Do you ship to Canada/Internationally?

We currently only ship to the continental US, but are working diligently to grow!

How much does shipping cost?

Shipping is free for orders $39 and above and $4.99 for orders under $39.

How are orders shipped?

Orders are shipped via UPS 2 Day.

What is your return policy?

Defective products purchased from partakefoods.com:  To inquire about a refund on defective products purchased from Partake's website, please contact us. Products are deemed defective at Partake's discretion. If the products are deemed defective, they can be refunded at partial or full refund to the credit card on file. If purchased with a gift card, a new gift card will be provided. Please note that minor damage to packaging is not considered defective.

Defective products purchased from another retailer:  All products thought to be defective purchased from a retailer must be returned to the retailer for replacement or refund. Partake cannot issue partial or full refunds for defective products not purchased through Partake's website.

Non-defective products:  There is a no refund policy on non-defective products.

General Questions

Where can I find Partake?

Partake can be found in select stores across the United States. Check out our store locator to find a store near you! 

Interested in selling Partake in your store?

We greatly appreciate your interest in Partake! We love partnering with like minded people and brands. Please email us at orders@partakefoods.com if you are interested in partnering with Partake.

Still have a question?

Please contact us with any question or comment you may have.